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Medihill Reviews

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Overall Rating

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5 Reviews
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About Medihill

Medihill.com specializes in health and safety technologies that enhance patient care and provide peace of mind. Their offerings include Personal Emergency Response Systems (PERS) for individuals at risk, particularly when alone at home or traveling. These systems are designed to ensure round-the-clock protection and can include a Fall Detection option that automatically calls for assistance. Medihill's medical alert devices are equipped with the latest technologies for placing calls and locating users with a single button push. They also offer telehealth services and cloud-based monitoring, aiming to deliver immediate access to emergency assistance and improve patient outcomes. The company emphasizes cost-effective solutions with nationwide coverage and various subscription plans for added savings.

Medihill Pros & Cons

Pros of Medihill.com:

  • 24/7 Live Assistance: Medihill provides round-the-clock protection with live operators available to assist in emergencies.
  • Cost-Effective: The service offers the nationwide lowest monthly cost for 24/7 live assistance, with options for longer subscription plans to save money.
  • Advanced Technology: Devices use the latest technologies to place calls and locate users, ensuring they are always connected.
  • Comprehensive Services: Medihill offers a range of devices, including the Medihill Health Tracker, which features GPS, fall detection, and two-way voice communication.
  • Customer-Focused: The company has a customer-focused return policy and provides free shipping with annual subscriptions.
  • Reliability and Quality: Medihill is known for its quality and reliability, with a high success rate in emergency situations.

Cons of Medihill.com:

  • Limited Information on Specific Devices: Some consumers might find it challenging to choose the right device without complete information about each product.
  • Subscription Requirements: The service requires a subscription, which might be a drawback for those preferring one-time payments.
  • Technical Issues: Although not specifically mentioned, any technical issues with the devices or connectivity could be a con, although Medihill's reputation suggests this is minimal.

Additional Information: Medihill is rated A+ by the Better Business Bureau and validated by SecureTrust for commerce-related activities, indicating a high level of trustworthiness. The company receives hundreds of emergency calls daily, demonstrating its effectiveness in critical situations.

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Medihill Customer Reviews (5)

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Victoria Oneil
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Aug 23, 2023
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Klaudia Kalb
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Aug 21, 2023
Brandon Conway
Brandon Conway
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Aug 19, 2023
Benjamin Darley
Benjamin Darley
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Aug 17, 2023
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Aug 17, 2023

Medihill Customer’s Q&A

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Medihill Features and Benefits

Key Features and Benefits of Medihill's Personal Emergency Response Systems (PERS):

  1. Emergency Button/Panic Button:

    • Allows customers to quickly notify Medihill for help in emergency situations.
  2. Fall Detection Technology:

    • Advanced fall detection monitoring that sends help immediately if a fall is detected.
  3. 24/7 Live Assistance:

    • Provides immediate contact with a live operator, ensuring quick access to emergency services.
  4. Customizable Devices:

    • Offers a variety of wireless and water-resistant transmitters such as neck pendants, hand-held units, belt clips, and wristbands.
  5. Nationwide Coverage:

    • Devices can be used both at home and nationwide, ensuring coverage anywhere.
  6. Professional Monitoring:

    • Medihill’s team monitors all systems, including motion sensors and medical emergencies, to provide timely assistance.
  7. Redundant Systems:

    • Designed to operate in extreme circumstances such as inclement weather or power outages.
  8. Cost-Effective Pricing:

    • Offers competitive pricing with no hidden fees, free activation, and a 30-day money-back guarantee.
  9. Multi-Language Support:

    • Operators can communicate in multiple languages, including Tamil, Telugu, Thai, and many others, to cater to diverse needs.
  10. Customer Service Excellence:

    • Medihill holds an A+ Better Business Bureau rating and provides exceptional customer service to ensure user satisfaction.

Medihill Pricing

Medihill offers various pricing plans for their medical alert systems, including:

  • Monthly Plan: $39.99 (Medihill HealthTracker), $44.99 (Medihill Smart Watch), and $39.99 (Medihill Hotpod).
  • Quarterly Plan: $37.79 (Medihill HealthTracker), $42.07 (Medihill Smart Watch), and $37.79 (Medihill Hotpod).
  • Semi-Annual Plan: $35.19 (Medihill HealthTracker), $39.59 (Medihill Smart Watch), and $35.19 (Medihill Hotpod).
  • Annual Plan: $32.99 (Medihill HealthTracker), $37.12 (Medihill Smart Watch), and $32.99 (Medihill Hotpod).

All plans include FREE Equipment Rental and FREE Activation. Additionally, there are various savings options available, including 5%, 10%, 15%, 20%, and 25% annual savings.

About Medihill.com Payment Method?

To make a payment on Medihill.com, users can access the Medihill Payment Portal. The portal allows users to view their Subscriptions, Invoices, Payment History, and Statements. Payments can be made through secure payment gateways, and users have the option to update their payment information. The User Name for login is typically the user's email address. It's important to ensure that any changes to personal information, such as phone number or address, are promptly updated by contacting Medihill's customer service.

Medihill FAQs

FAQ

Medihill Alternatives

Medihill.com does not have direct alternatives listed on its website. However, for medical alert systems, some top alternatives include:

  1. Alert-1 On-The-Go - Best for active adults.
  2. UnaliWear - Best for user-friendly design.
  3. Epic - A top-ranking alternative for medical practice management.
  4. Carepatron - Another top alternative for medical practice management.
  5. Cerner - A well-known competitor in the medical practice management space.

For specific medical alert systems, Medihill's competitors include:

  1. Medilink Alternatives - Epic, Carepatron, and Cerner.
  2. Medisoft Alternatives - Dr.Chrono, Epic, ChiroFusion, AdvancedMD, Kareo, NextGen, EZBIS, Intergy.

For portable medical alert systems, Medihill's HealthTracker is a notable option, but specific alternatives are not listed on their website.

FAQ

About Medihill.com Prices and Cost?

Medihill.com offers affordable medical alert devices for seniors, emphasizing cost savings with various subscription plans. The monthly cost for 24/7 live assistance is touted as the nationwide lowest, and customers can save more with quarterly, semi-annual, or annual plans. All systems are loaned free of charge for the term of the subscription, with free activation and no long-term contract requirement, only a 30-day month-to-month agreement. Additionally, free shipping is provided with an annual subscription.

FAQ

About Medihill.com Popular Products and Services?

Medihill.com is recognized for its Personal Emergency Response Systems (PERS) which provide 24/7 live assistance to individuals at risk, especially when alone at home or traveling. With a simple button push, users can speak to a live operator anytime. The systems are known for their quality, reliability, and adaptability, with options like Fall Detection that automatically calls for help. Medihill's portable alert systems work nationwide and are water-resistant, lightweight, and easy to conceal. They also offer Medihill Health Tracker and VideoTouch devices, which connect users directly to emergency operators via 2-way video, audio, and GPS. These products are part of a comprehensive approach to health and safety, aiming to enhance patient care and provide peace of mind.

FAQ

Medihill.com Return Policy?

For Medihill.com, the Return Policy is customer-focused. If a customer receives an order that is not as expected, they are advised to contact Medihill immediately for a Return Authorization Number. The Shipping Policy includes free shipping for Annual and Semi-annual plan subscribers within the Continental U.S. Otherwise, a flat rate shipping fee applies. Standard Ground Shipping via USPS, FedEx, UPS, or another common carrier includes Insurance and Tracking, with delivery times averaging 3-7 business days. Orders received before noon Eastern Time typically ship within 1-2 business days. During holidays, orders will not be processed until the next business day. For faster delivery, there is an option to upgrade to Express Shipping at checkout. Medihill ships anywhere within the continental United States and provides a 30-day Money-Back Guarantee.

FAQ

How can I contact Medihill for more information?

To contact Medihill for more information, customers can reach out via the Toll-Free Phone at 1.855.633.4445 or the Sales Department at 1.866.633.4445. For fax communications, the Toll-Free Fax number is 855.443.3339. Additionally, inquiries can be sent directly to contact@medihill.com. Medihill has locations in Bensalem, PA, New York, NY, and Leesburg, FL for those who prefer to contact or visit a physical office.

FAQ

How can I place an order on Medihill.com?

To place an order on Medihill.com, customers can select the desired Medical Alert System or service from the product listings. Once the selection is made, they can proceed to the checkout where they will be prompted to enter their personal information, shipping address, and payment details. The website offers a variety of Personal Emergency Response Systems for both in-home and portable use. Customers can also contact Medihill directly via phone or email for assistance with placing an order or to obtain a custom shipping quote if they have an APO/FPO/DPO address. It's important to ensure that all personal information is accurate to avoid any issues with the order processing and delivery.

FAQ

What is the Medihill Health Tracker?

The Medihill Health Tracker is a Portable Medical Alert personal safety solution that is GPS & Location Based. It is designed to send help to the user's exact location in case of an emergency. The device is compact, easy to wear, and lightweight, making it convenient for everyday use. It offers hands-free, two-way voice communication and is water-resistant, suitable for use in the shower or bath. An optional feature includes advanced Fall Detection technology. The Health Tracker is also equipped with a USB Charge Port, 36-hour battery life with normal usage, and is submersible up to 1 meter for 30 minutes. It comes with a lanyard and belt clip for versatile wearing options. Additionally, the device features Bluetooth capability for Telehealth, activity monitoring, and audio prompts. It is compatible with the largest cellular network and includes WiFi SID Mapping and Noise Cancellation for clear communication.

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